Hot Chocolate Jug

Brand: Verve Culture    Sold By: EveryMarket
Hot Chocolate Jug
Hot Chocolate Jug
Hot Chocolate Jug
Hot Chocolate Jug
Hot Chocolate Jug

Hot Chocolate Jug

Brand: Verve Culture Sold By: EveryMarket
$60.00 In Stock
Ships from US, Arrives in 7-14 business days
Item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Delivery:
05
March2025
-
14
March2025
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Hot Chocolate Jug

Hot Chocolate Jug

$60.00

Brand: Verve Culture
The best way to make Mexican Hot Chocolate is with clay cookware - a Mexican Kitchen’s staple. Passed down by the Aztecs, it’s still preferred for the unique flavor it lends to food. This handcrafted jug is made with ancient hand-molding techniques from the past, and finished with new techniques (and a lead-free glaze, of course) to be both functional and decorative. It’s perfect for making tradition...
Product Details
  • Brand: Verve Culture

The best way to make Mexican Hot Chocolate is with clay cookware - a Mexican Kitchen’s staple. Passed down by the Aztecs, it’s still preferred for the unique flavor it lends to food. This handcrafted jug is made with ancient hand-molding techniques from the past, and finished with new techniques (and a lead-free glaze, of course) to be both functional and decorative. It’s perfect for making traditional Mexican hot chocolate. Unexpected Versatility The jug can be used directly over heat (a flame or electric range) - just add milk and chocolate. Try it with the food of the Gods, Oaxacan chocolate, and whisk until frothy with the molinillo. The pot can also be used to heat teas, soups, and coffee. And can we talk about its triple functionality as a vase or decoration? You’ll be impressed. Note: This jug is a cooking vessel, and not recommended as a water pitcher as the terracotta clay will sweat. The condensation that collects on the outside is normal, and does not imply that the jug is leaking. Meet The Artisan Rodolfo Pila has been making Mexican ceramics with the help of his father since he was a boy. After attending cultural school for ceramics, he has built a repertoire blending both traditional and modern techniques. Today he makes beautiful, functional ceramics. He also makes the clay cups for our Cantaritos Kit. Learn more about him here. Dimensions & Care Dimensions: 9" H (to rim) 10.5" H (to top of handle) 4.5" Diameter at rim, 22" Diameter at center, 3.5" Diameter at base. Capacity: Appx. 68 oz / 2 Liters (these are all handmade so variations in size will occur). The hot chocolate jug gets better with time and care. It needs to be cured, but it’s worth it. To cure it, fill with cool water below its rim and heat until the water becomes warm for 10 minutes on the stove. Turn off the heat, and allow the water and pot to cool. Discard the water, and your clay pot is ready to use. Clean with lightly soapy water and let dry completely before storing. Shipping & Returns Free shipping on orders over $40. Expedited shipping options are available at checkout. You can return or exchange full-priced products within 30 days. To obtain a return or exchange label, e-mail bella@verveculture.com Exchanges and returns for store credit are free. If you prefer a refund, there will be a $10.95 shipping and handling fee that will be deducted from your refund.

Shipping Overview: 

• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99. 

• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days. 

• International Shipping: Currently, we only ship within the USA. 

• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs: Customers are responsible for return shipping costs.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Defective Products: Return labels are provided for defective items.

  • Non-Defective Returns: Customers are responsible for obtaining their return shipping label.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 636-312-5925

  • Email: cs@everymarket.com

 

  • Brand: Verve Culture

The best way to make Mexican Hot Chocolate is with clay cookware - a Mexican Kitchen’s staple. Passed down by the Aztecs, it’s still preferred for the unique flavor it lends to food. This handcrafted jug is made with ancient hand-molding techniques from the past, and finished with new techniques (and a lead-free glaze, of course) to be both functional and decorative. It’s perfect for making traditional Mexican hot chocolate. Unexpected Versatility The jug can be used directly over heat (a flame or electric range) - just add milk and chocolate. Try it with the food of the Gods, Oaxacan chocolate, and whisk until frothy with the molinillo. The pot can also be used to heat teas, soups, and coffee. And can we talk about its triple functionality as a vase or decoration? You’ll be impressed. Note: This jug is a cooking vessel, and not recommended as a water pitcher as the terracotta clay will sweat. The condensation that collects on the outside is normal, and does not imply that the jug is leaking. Meet The Artisan Rodolfo Pila has been making Mexican ceramics with the help of his father since he was a boy. After attending cultural school for ceramics, he has built a repertoire blending both traditional and modern techniques. Today he makes beautiful, functional ceramics. He also makes the clay cups for our Cantaritos Kit. Learn more about him here. Dimensions & Care Dimensions: 9" H (to rim) 10.5" H (to top of handle) 4.5" Diameter at rim, 22" Diameter at center, 3.5" Diameter at base. Capacity: Appx. 68 oz / 2 Liters (these are all handmade so variations in size will occur). The hot chocolate jug gets better with time and care. It needs to be cured, but it’s worth it. To cure it, fill with cool water below its rim and heat until the water becomes warm for 10 minutes on the stove. Turn off the heat, and allow the water and pot to cool. Discard the water, and your clay pot is ready to use. Clean with lightly soapy water and let dry completely before storing. Shipping & Returns Free shipping on orders over $40. Expedited shipping options are available at checkout. You can return or exchange full-priced products within 30 days. To obtain a return or exchange label, e-mail bella@verveculture.com Exchanges and returns for store credit are free. If you prefer a refund, there will be a $10.95 shipping and handling fee that will be deducted from your refund.

Shipping Overview: 

• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99. 

• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days. 

• International Shipping: Currently, we only ship within the USA. 

• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs: Customers are responsible for return shipping costs.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Defective Products: Return labels are provided for defective items.

  • Non-Defective Returns: Customers are responsible for obtaining their return shipping label.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 636-312-5925

  • Email: cs@everymarket.com

 

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