Espana Silk ESP0020E Specially Formulated Silk Protein Shampoo for Horses, 33.82-Ounce
Espana Silk ESP0020E Specially Formulated Silk Protein Shampoo for Horses, 33.82-Ounce
- Brand: EspanaSILK
- Productgroup: Pet Products
- Mpn: ESP0020E
- Size: 1L-33.82 Ounce
- Manufacturer: Espana Silk
- Model: ESP0020E
- Naturally soap and detergent free and properly ph balanced
- Deep cleans, conditions and dramatically moisturizes
- A special blend of extra Silk Proteins, Vegetable Proteins, Coconut Surfactant and Jojoba Oil
- Country Of Origin: United States
- Brand: EspanaSILK
- Model: ESP0020E
Espana SILK products are all natural, water based, non-oily, biodegradable,
hypoallergenic and does not contain petroleum, pyrethrins or alcohol-based
chemicals. Espana products are soap-free which mean they contain NO potassium
salts or potassium hydroxide, they contain NO renders of animal fat (sodium
tallowate) or harsh detergents so they will NOT wash out spot-on topical flea
treatments, Espana products are color safe. Espana products are plant based
with organic ingredients and PH balanced. Espana products are good for humans
and all their pets and are specially formulated to hydrate and reduce static
while enhancing the natural luster of coats, manes and tails. Espana products
contain NO ethylene alcohol, which is in most competitive products to
eliminate grease. Ethylene can be absorbed into the body's blood stream of
both you and your pet. It is not required to be listed as an ingredient on
product labels, so many other manufacturers use it without anyone actually
knowing. Espana products contain NO "Sodium Sulfates" as used in most
competitor products. Sodium sulfates will dry out skin and is absorbed into
both pet and human blood streams. Espana products are made from organic
surfactant blends to clean your skin and your pets skin and hair shaft only,
therefore, not going below the skin surfaces. Espana's "SILK" PROTEINS (Silk
means STRONG) are what sets ESPANA apart from the other products on the market
as our products have been specially formulated & created to HYDRATE. There are
literally 100's of silicones on the market that are either acid or alcohol
based which causes drying and breakage, BUT we are so happy to have a NATURAL
SILK BASE providing HYDRATION/ MOISTURIZING being the BIG DIFFERENCE to the
coat/hair and skin.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom and Germany to the United States charges 14.99.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Customers are responsible for return shipping costs.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Defective Products: Return labels are provided for defective items.
-
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
- Naturally soap and detergent free and properly ph balanced
- Deep cleans, conditions and dramatically moisturizes
- A special blend of extra Silk Proteins, Vegetable Proteins, Coconut Surfactant and Jojoba Oil
- Country Of Origin: United States
- Brand: EspanaSILK
- Model: ESP0020E
Espana SILK products are all natural, water based, non-oily, biodegradable,
hypoallergenic and does not contain petroleum, pyrethrins or alcohol-based
chemicals. Espana products are soap-free which mean they contain NO potassium
salts or potassium hydroxide, they contain NO renders of animal fat (sodium
tallowate) or harsh detergents so they will NOT wash out spot-on topical flea
treatments, Espana products are color safe. Espana products are plant based
with organic ingredients and PH balanced. Espana products are good for humans
and all their pets and are specially formulated to hydrate and reduce static
while enhancing the natural luster of coats, manes and tails. Espana products
contain NO ethylene alcohol, which is in most competitive products to
eliminate grease. Ethylene can be absorbed into the body's blood stream of
both you and your pet. It is not required to be listed as an ingredient on
product labels, so many other manufacturers use it without anyone actually
knowing. Espana products contain NO "Sodium Sulfates" as used in most
competitor products. Sodium sulfates will dry out skin and is absorbed into
both pet and human blood streams. Espana products are made from organic
surfactant blends to clean your skin and your pets skin and hair shaft only,
therefore, not going below the skin surfaces. Espana's "SILK" PROTEINS (Silk
means STRONG) are what sets ESPANA apart from the other products on the market
as our products have been specially formulated & created to HYDRATE. There are
literally 100's of silicones on the market that are either acid or alcohol
based which causes drying and breakage, BUT we are so happy to have a NATURAL
SILK BASE providing HYDRATION/ MOISTURIZING being the BIG DIFFERENCE to the
coat/hair and skin.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom and Germany to the United States charges 14.99.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Customers are responsible for return shipping costs.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Defective Products: Return labels are provided for defective items.
-
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
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