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Clshes 4 Pieces Tousled Updo Messy Bun Hairpiec...
$21.76
Possible Product Differences:1. We have made a lot of efforts to ensure that the synthetic hair scrunchie you receive will meet your expectations. As you know, our product images are taken by iPhone X, so there would be a better reference to help you pick the color you like. But we are not sure if there will be some differences in the light and display. If so, please understand.2. In addition, all products are inspected manually from our factory to ensure that the products are intact, but may not be in the perfect look when you receive them due to the possible squeezing of the uncontrolled transportation process, which may require you to take a few seconds to take care of it, and its look in the images will be presented.3. All products are hand-made, normally some hair fibers may be shed when your first use, thank you for your understanding.
Care Tips:Just like your own hair, synthetic hair will accumulate residue through normal wear. The synthetic bun should be washed as infrequently as possible or when you notice that the fibers appear dull. You can wash this hair bun after 5-6 months.
Easy Washing Steps:1. Wash with cold water. Add a dash of shampoo and wash gently.2. After washing, gently remove any tangles with your fingers or a pick comb.3. Allow it in a ventilated place to dry naturally, hairdryer is not recommended.4. Use your fingers or comb to tidy the messy updo after washing, to restore its original naturalness.5. If you encounter a serious tangle, rinse thoroughly in warm water, do not twist and squeeze your hairpieces too hard. Then pick the hair from the ends and work your way up.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
Duration: You have 30 days from receiving your item to initiate a return.
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
Shipping Costs: Customers are responsible for return shipping costs.
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
Defective Products: Return labels are provided for defective items.
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
Gift cards, prepaid game cards
Perishable goods, live insects, some jewelry, some health and personal care items
Customized or personalized products
Items with special shipping restrictions
Refund Policy
Window: Eligible products may be returned within 30 days of delivery for a refund.
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
Phone: +1 636-312-5925
Email: cs@everymarket.com
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