卫生与社区服务项目管理(翻译版)

Brand: 人民卫生出版社    Sold By: EM China
卫生与社区服务项目管理(翻译版)
卫生与社区服务项目管理(翻译版)
卫生与社区服务项目管理(翻译版)
卫生与社区服务项目管理(翻译版)

卫生与社区服务项目管理(翻译版)

Brand: 人民卫生出版社    Sold By: EM China
$41.00 In Stock
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卫生与社区服务项目管理(翻译版)

卫生与社区服务项目管理(翻译版)

$41.00

内容简介朱迪思·德维尔主编的《卫生与社区服务项目管理(第2版)》不仅有系统的项目管理理论知识,*有操作性很强的工具和方法,字里行间折射出几位作者在卫生领域积累的多年项目管理经验。 本书紧密结合了卫生与社区服务部门高复杂性、多变性等行业自身特点,用实际案例阐述项目管理不同的概念、工具和方法,深入浅出,既把项目管理的框架、理论完整呈现了出来,读来又不枯燥乏味,是一本专门针对在该领域从事相关工作的人员编写的...
Product Details

内容简介
朱迪思·德维尔主编的《卫生与社区服务项目管理(第2版)》不仅有系统的项目管理理论知识,*有操作性很强的工具和方法,字里行间折射出几位作者在卫生领域积累的多年项目管理经验。 本书紧密结合了卫生与社区服务部门高复杂性、多变性等行业自身特点,用实际案例阐述项目管理不同的概念、工具和方法,深入浅出,既把项目管理的框架、理论完整呈现了出来,读来又不枯燥乏味,是一本专门针对在该领域从事相关工作的人员编写的书籍。卫生管理人员可以将其作为日常工作的指南或者操作手册,进而提升各类项目的成功几率以及稀缺资源的利用效率。  
目  录
术语表
图、表与案例目录
导论
  如何使用本书
章  为什么要进行项目管理?
  什么是项目?
  项目生命周期
  卫生与社区服务项目
  为完成本书开展的研究
  项目管理挑战
  项目成功及关键成功因素
  小结
  阅读资料及资源
第二章  行业、组织和项目成功
  行业:复杂、受管制但仍充满活力
  政府对项目议程的影响:政府的角色
  项目资源
  利益相关者管理
  组织的项目能力
  政府部门的项目
  项目还是计划
  项目组合的排序和选择标准
  小结
  阅读资料及资源
第三章  了解项目管理
  项目管理术语
  项目生命周期
  项目和项目集的区别
  项目管理方法
  项目管理工具
  项目管理资源
  项目管理技能与职业
  小结
第四章  启动阶段:你想做什么?为什么?
  好的项目想法来自何处?
  制订项目总体目标
  总体目标、目的、问题陈述和收益
  项目范围和战略
  将项目想法转化为项目
  规划与分析方法
  表扬机会主义
  响应拨款及投标
  提交项目投标书
  小结
  阅读资料及资源
第五章  项目规划阶段:做什么?如何做?
  为什么要做项目规划?
  项目规划方法
  项目章程
  项目计划
  项目结构
  风险管理
  问题管理
  质量计划
  沟通计划
  项目变更管理
  组织变革管理规划
  项目物流规划
  项目评估规划
  开展项目规划的建议
  小结
  阅读资料及资源
第六章  规划工具:进度管理、预算编制及商业论证
  工作分解结构:任务、排序和时间
  估算时间与使用进度管理工具
  人力资源需求计划
  编制预算
  项目商业论证
  小结
  阅读资料及资源
第七章  项目的实施
  项目开工
  领导力、激励和团队工作
  实现可持续变革
  项目实施期间的控制和监督
  出现问题时:如何重新控制项目
  小结
  阅读资料及资源
第八章  收尾阶段:移交、结果和评估
  项目什么时候结束?
  当项目失败或需要终止时
  评估项目
  终期报告
  保持项目结果
  结论
  小结
  阅读资料及资源
项目模板
参考文献

Shipping Overview: 

Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99. 

Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days. 

International Shipping: Currently, we only ship within the USA. 

Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs: Customers are responsible for return shipping costs.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Defective Products: Return labels are provided for defective items.

  • Non-Defective Returns: Customers are responsible for obtaining their return shipping label.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 636-312-5925

  • Email: cs@everymarket.com

 

内容简介
朱迪思·德维尔主编的《卫生与社区服务项目管理(第2版)》不仅有系统的项目管理理论知识,*有操作性很强的工具和方法,字里行间折射出几位作者在卫生领域积累的多年项目管理经验。 本书紧密结合了卫生与社区服务部门高复杂性、多变性等行业自身特点,用实际案例阐述项目管理不同的概念、工具和方法,深入浅出,既把项目管理的框架、理论完整呈现了出来,读来又不枯燥乏味,是一本专门针对在该领域从事相关工作的人员编写的书籍。卫生管理人员可以将其作为日常工作的指南或者操作手册,进而提升各类项目的成功几率以及稀缺资源的利用效率。  
目  录
术语表
图、表与案例目录
导论
  如何使用本书
章  为什么要进行项目管理?
  什么是项目?
  项目生命周期
  卫生与社区服务项目
  为完成本书开展的研究
  项目管理挑战
  项目成功及关键成功因素
  小结
  阅读资料及资源
第二章  行业、组织和项目成功
  行业:复杂、受管制但仍充满活力
  政府对项目议程的影响:政府的角色
  项目资源
  利益相关者管理
  组织的项目能力
  政府部门的项目
  项目还是计划
  项目组合的排序和选择标准
  小结
  阅读资料及资源
第三章  了解项目管理
  项目管理术语
  项目生命周期
  项目和项目集的区别
  项目管理方法
  项目管理工具
  项目管理资源
  项目管理技能与职业
  小结
第四章  启动阶段:你想做什么?为什么?
  好的项目想法来自何处?
  制订项目总体目标
  总体目标、目的、问题陈述和收益
  项目范围和战略
  将项目想法转化为项目
  规划与分析方法
  表扬机会主义
  响应拨款及投标
  提交项目投标书
  小结
  阅读资料及资源
第五章  项目规划阶段:做什么?如何做?
  为什么要做项目规划?
  项目规划方法
  项目章程
  项目计划
  项目结构
  风险管理
  问题管理
  质量计划
  沟通计划
  项目变更管理
  组织变革管理规划
  项目物流规划
  项目评估规划
  开展项目规划的建议
  小结
  阅读资料及资源
第六章  规划工具:进度管理、预算编制及商业论证
  工作分解结构:任务、排序和时间
  估算时间与使用进度管理工具
  人力资源需求计划
  编制预算
  项目商业论证
  小结
  阅读资料及资源
第七章  项目的实施
  项目开工
  领导力、激励和团队工作
  实现可持续变革
  项目实施期间的控制和监督
  出现问题时:如何重新控制项目
  小结
  阅读资料及资源
第八章  收尾阶段:移交、结果和评估
  项目什么时候结束?
  当项目失败或需要终止时
  评估项目
  终期报告
  保持项目结果
  结论
  小结
  阅读资料及资源
项目模板
参考文献

Shipping Overview: 

Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99. 

Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days. 

International Shipping: Currently, we only ship within the USA. 

Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs: Customers are responsible for return shipping costs.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Defective Products: Return labels are provided for defective items.

  • Non-Defective Returns: Customers are responsible for obtaining their return shipping label.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 636-312-5925

  • Email: cs@everymarket.com

 

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